Edward B.
I first started with a cheap Amazon solar water heater a year ago. The old panels were prone to constant leaks with a very bizarre design (now in the trash). The Swim Joy panels are soooo much better. The mounting system, the durability, and design are just an overall better design. I even dropped one of the panels during the install and it didn’t even get scratched. Super happy! Only con is the price - but I have learned you get what you pay for when it comes to this kind of product. I highly recommend. I will attempt to add pics later if able.
Paul W.
My previous panels had straps to hold them down, which is where they eventually developed leaks, so the SwimJoy's strapless design should ensure a much longer life. The hardware worked will and fit well - easy installation and in just a few days my pool was over 80 degrees!
Robert A.
Installed by me, all clamping work great no leaks.
This is in northeast Indiana.
Thanks
Bob
martin a.
i waiting for my guy to install it for me. i can tell you right now after opening up every thing looking at the quality an craftsmanship that the wife an i are going to love it. also after talking to your rep over the phone that this is a 5 star company. im damn old to get up on the roof anymore so when it gets installed ill drop you a message. thanks again for everything
Damon B.
Worked out great.
Thanks.
alan@oobaxs.com F.
Replacing a system that is in place isn't usually easy. With the SwimJoy solution, we were able to minimize every inconvenience with the complete DiY system provided. From pressure-clip sealed joints to the stress relief mounting for high-winds, the system went together without any issues at all!
Thank you SwimJoy for engineering the system for US and the ease of deployment instead of just going for a buck! It truly made a difference.
Alan
Roger H.
I was initially worried about mounting it on a terra cotta tile roof but it turned out easier than I thought. The mounting brackets are easily attached by drilling thru the cap tiles. The only hard part was moving them into place on the roof because the cross bars would snag on the tiles.
Brian M.
Easy to install with basic tools. O-ring joints take a little work. Suggest watch video and use proper lube. Installed eight panels and piped in 5 valves all within two days with no help. I would suggest a helper. Customer tech/support is the best.
Marc L.
product and team were great.
David S.
I love this system!!! So easy to install and the customer support is ALWAYS there! Seems like a smaller business that is doing EVERYTHING correctly! Customer support is phenomenal even months after the sale. They even sold me an additional panel after I purchased as 5 panel system. Can’t brag on this company enough, will differently purchase from them again if need be, highly recommended!
Tom B.
Everything was packaged well, came in a jiffy and the customer service was second to none. Got it installed just in time to close the pool (Michigan). I would definitely recommend you guys to everyone!
Shabir B.
Was easy to install and I have had no issues so far
jeff b.
I am turning out to be the go to guy for all of my friends and family when it comes to pool solar systems. I have purchased several systems from Solar Pool Supply and I can happily say that the service and support with Solar Pool Supply has been fantastic, shipping is fast, QC on the systems is industry leading and the systems are an excellent value. I have not had a single issue with any of the installations and will happily purchase systems from them again in the future.
Robert H.
The people at Solar pool supply made the process of buying and installing our new solar panels very easy. When we had questions they were always there to help us. We had a previous solar panel installation that made it impossible for us to use the back flow option so I called the store and they had a remedy for us to use. A Manual Drain Down Bib Attachment Set so we installed that so we can let the water out of the panels in the winter. It’s in the corner of the picture but a small ball is covering it up a bit. Everything went as planned and our pool is 87 degrees all the time now.
Jason B.
Solar Pool Supply helped me purchase exactly what I needed to fit my roof and be the right size for my pool. Installation was straight forward and everything is working great.
Marc B.
I dealt with Matt and he helped me from start to finish, answering all questions in a very timely manner. I purchased 12 - SwimJoy panels and they were very easy to install. My panels are 15'6", so it took two people to handle them properly, but I did the hookup myself. I'm getting ready to plumb it in next week and it should work great. I highly recommend Solar Pool Supply to anyone looking at at solar pool system. Thanks again Matt!
Steve S.
This company was fantastic. Very helpful and knowledgeable. Tyler assisted with the design layout and troubleshooting.
We had one issue with a bad panel, and Tyler immediately took charge and replaced it.
I would highly recommend… Thank you
Daniel S.
It's mid May 2024 in Central New York and after installing the solar panels last week, this is the earliest we have ever been able to use our pool. Water temperature went up 16 degrees Fahrenheit in 7 days.
When I contacted Solar Pool Supply with installation questions, they were very helpful and patient with me.
Donald H.
Your people are Great. They are so helpful when you have any questions. Tyler Williams is a Super employee. His personality and attitude towards customer service should be rewarded.He has been so helpful to me , and had gone out of his way to take care if my questions and problems. I would definitely recommend your company because of him.
Donnie P.
Delivery went well, my 19 and 15yr. old sons installed all nine panels in a day. No leaks and it is doing a good job of heating the pool. They are very nice to deal with. Thanks
Steven S.
Everyone i spoke with was super helpful. You can't ask for better customer service. Incredibly fast shipping too!
Phil M.
The kit arrived early & in perfect shape. I watched the install video which was a big help. Worth spending the extra time & lay the panels in the sun to flatten out. I fitted the whole kit ( 7 x panels) in 1 day. Would highly recommend.
Phil. Florida
Cory B.
Easy to install and working great.
Manuel G.
Removed old leaky panels, and installed SwimJoy Industrial Grade Solar Pool Heaters, these great roof friendly pool heating panels are very easy to install, half day's work, took a bit longer because I've had to replace two bundles of shingles that were damaged, by the old ones, i seriously recommend. give it 5 Stars.
Danny F.
They listened and fixed problem
Manuel G.
About this product. These pool heating panels very easy to install, instructions were easy to follow, love the attachment couplings, just be carefully when installing the seals make sure they seat properly before installing the bracket, and the fact that these panels are roof friendly, not like the panels that I've removed, the hose clamps damaged my roof, had to replace 2 bundles of shingles, recomend these pool heating panels, 5 star
Jack S.
Matt Yoder was my salesman and tech provider. He never hesitated to give me advice or answer my 100 questions. Before I began I had full knowledge of the product (your videos are awesome) I had it up and running in about 10 hours and it performs better than expected! Pool is warm, everyone is happy!
Robert L.
There is basically no difference between the SwimJoy and the much more expensive Heliocol pool heating systems. Save yourself thousands and go with the SwimJoy. It is preferable to purchase the tallest panels you have room for on your roof. The taller the panel, the more efficient the heating process.
Bill S.
Matt and Tyler were super helpful in helping me select the most appropriate product (Swim Joy), designing the layout, and determining all the parts and pieces I needed. Everything arrived in great condition and everything was included in a single shipment. Installation was simple and quick - the written installation directions are clear and easy to follow.
Wesley R.
The company not only makes top quality products but what really puts them on top of other suppliers is the customer service. Great how to videos and technicians are available live to answer your questions. I bought some lower priced panels and they didn’t last nor did I get any support. These guys know their business. Thanks Tyler for your expert help! Wes R.
Robert P.
Installation was easy, instructions were quite detailed as well.
On the first sunny day there was a noticeable increase in the return water temperature, I decided to buy the automatic temperature controller to make it fully automatic, this will be extremely helpful on the days the sun doesn't shine, bypassing the collector so the water temperature doesn't drop.
My wife and 4-year old granddaughter just love it.
Thank You for a great product.
Scott R.
Overall I extremely pleased with the product. It was a bit challenging to put up and connect the some pieces. But at the end of the day it was all worth the effort. I am glad I found these!
Steve L.
I would have to say so far, the product is fantastic. The panel were very simple to install, I exchanged a couple of panels and even needed a repair kit and Matt was fantastic to work with. He went way above and beyond normal customer service in my opinion. Solar Pool Supply will have my business and recommendations going forward. thank you for all of your help and support.
Steve Lopez
Napa Ca.
Willam S.
We found this product easy to install and were happy with the patience shown to us as we called in several times to get help on the installation. It is heating up the pool very well even on cooler days with little sun. Very happy so far.
Steven B.
The entire order (16 12.5x4' panels + Pentair solar heater controller and its bits) all arrived on two pallets in perfect condition. Support from Solar Pool Supply folks prior to my order was superior. Several emails with questions quickly answered. They even called after my order to discuss aspects of the order and verify I ordered the right stuff for my application. Installation was another matter. My roof is 8/12 pitch asphalt shingles. I could not get the panels installed and attached. Ended up hiring a local person to do the installation. Frankly my fat ass and at my age on steep pitch roof was stupid on my part. It all went together fine by the contractor. I still have to do plumbing and solar controller install so can't comment on how everything works yet. Main trouble I had was getting the clamps between the panels to close. Contractor had some sort of special pliers for this. Suggest Solar Pool Supply offers these for sale. No idea what they were. I would order from them again.
David F.
These solar collectors are the best collector on the market today. I installed the collectors as instructed (very easy installation) and they work great. I replaced a Fafco array that I had that was NOTHING BUT TROUBLE!! They leaked constantly no matter what I did. I even took them down from the roof every year so they would survive a Michigan winter, to no avail, they would still leak in the spring. The new Swim Joy panels survived the Michigan winter with flying colors, no problems at all. Thank you for a great product. Dave Fox
Chris Y.
The customer service has been top notch. I have received thorough repsonses to my questions about installation which has made me glad I went with Solar Pool Supply.
Jim C.
I’m often asked to do reviews and seldom do. This time I am because I am pleased with the help I received both during the purchase and installation. It is a rather simple installation and for once not only met expectation but truly surpassed them. We will gain weeks of swim time for our grandchildren. Thanks!!
Jim Clary
Cheryl B.
Seems like a very good quality solar heating system for our in-ground pool. Not one leak after we turned it on. As they promised they included all parts needed for the job except the reducers or increases to attatch to our e dusting system . Great customer service with Matt and Tyler. We heated our water from 55 degrees to 78 degrees in 2-3 days…now we will wait for summer weather to return. Thank you Solar Pool Supply!!!!
Debbie M.
Have not taken any pictures yet. Tyler was very helpful and we appreciate all of his help. He was very helpful through the whole process. The pool has heated up and we are very happy with the temperature. We never thought we would be able to swim this early in the season. Thanks to Tyler we are!
Gary Z.
The system was easy to install and it works great. The guys at Solar Pool Supply were extremely helpful in answering any questions that I had.
Donald Hendrix
EXCELLANT CUSTOMER SERVICE
I recently purchased this product and HAVE NOT installed yet. I have contacted customer service on several occasions with questions and Andrew Kehl has been very prompt in getting me the information needed. With the AFTER sale customer service i have received, it is no surprise that they have opened a second location! Buy with Confidence donh