I will use it eventually to replace what appears to be the same product that has been in use on my roof for 18 years
So far there has been no deterioration from UV or weather
My original strap is still holding up after 9 years. I replaced 2 just to be in the safe side. The strap itself you can get anywhere. What’s important for me is a fair price and reasonable shipping time. They excelled in both
Stellar customer service in response to their product. Our install was off in alignment and this company, up front, offered replacement, even though issue was our install fault! I'd buy from these guys anytime! Great line of products!
the solar pool company staff are amazing as there were numerous questions...the strapping shows some partial fraying at brackets after a month of install ...
Store owner replied:
Thank you very much for your honest feedback! We really look to hang our hat on our customer service and love to hear when our customers are reaping its benefits.
As for the fraying you mentioned with the strapping, we will get a replacement roll out to you right away. This strap should last years, not months. If this condition continues, please give us a call and we will investigate fully with the manufacturer.